In recent years Zoom has become one of the most popular video conferencing platforms. The team behind it has worked hard to make the platform as user-friendly as possible while while being secure and packed with features.
It is, however, not immune to bugs. We’ll go over a couple remedies in this article to get your Zoom audio back up and running.
Also see: How can I show a FILE PHOTO instead of a video in Zoom?
When you join a Zoom conference, the first option you’ll see is to join with computer audio or to test the microphone and speakers. That is, if you haven’t previously done so, it will join the computer’s audio settings.
You can use this page to test your computer’s audio and fix any issues.
Step 1: After joining a meeting, select Test Speaker and Microphone from the drop-down menu.
Step 2: A sound will be played over your speakers by Zoom. If you hear it, click Yes; if you don’t, click No to go on to the next available audio source until you hear it and see the Output Level bar change.
Step 3: Now try talking and see if you can hear what you’re saying back. If you can, click Yes to continue or No to try another input device once more. As you talk, make sure the Input Level bar moves.
Step 4: To join the meeting, click the Join with computer audio button.
It’s possible that Zoom doesn’t have access to your microphone at all, causing your audio to malfunction. Here’s how you can try to resolve the issue.
Step 1: Press the Windows key and type “microphone privacy settings” into the search box. Then, on the appropriate search result, click.
Step 2: Make sure Zoom can hear your microphone.
Step 1: Select Security and Privacy from the System Preferences menu.
Step 2: Go to the Microphone tab and double-check that Zoom has the necessary permissions.
Also see: How to Find the Zoom Meeting Password on a Computer and a Mobile Device.
Running the Windows microphone troubleshooter is another way to rule out mic difficulties.
Step 1: Press the Windows key and type Troubleshooters into the search box. Then, on the matching setting that appears, click on it.
Step 2: Select Additional Troubleshooters from the drop-down menu.
Step 3: Scroll down and run the Recording Audio troubleshooter to fix your problems.
If other apps or browser extensions are using your microphone on your Mac, Zoom won’t be able to use it efficiently. As a result, unplug your microphone from any apps that may be using it. In the terminal, close all open applications and type the following command.
coreaudiod sudo killall
Restart Zoom and try to join your meeting again. The mic should work great once more.
Also see: How to Set Up Zoom in Ubuntu.
The most common cause of audio problems on smartphones is that Zoom does not have permission to access your device’s hardware. If you’re having trouble with Zoom on your phone, try the following remedies.
Check for any background apps that are incompatible.
The first thing you should do is make sure there are no other programs that are using your microphone and are operating in the background. To be safe, close any open background apps before joining a meeting to see if your problem has been resolved.
Android microphone permissions
Here’s how to see what Zoom’s permissions are.
- Open your phone settings and head over to Apps & notifications.
- Tap All apps will be displayed.
- Zoom can be found in the list. To continue, tap it.
- Tap Permissions.
- Make sure Zoom has access to the microphone.
iOS microphone permissions
Here’s how to see if Zoom has access to your iPhone’s microphone.
- Go to your phone’s settings and select Privacy.
- Go to Microphone and make sure the Zoom toggle is turned on.
Install the app again.
If everything else fails, try uninstalling and reinstalling the app from the relevant App Store Apps can be reinstalled for a fresh start and to help resolve any issues.
Zoom fixes the bug “unable to playback or download cloud recordings”
When he’s not writing/editing/shooting/hosting all things tech, he streams himself racing virtual vehicles. Yadullah can be reached at [email protected], or you can follow him on Instagram or Twitter.