Good morning,
It’s been some time that I’ve had problems opening pages when I go to the Zone-download site (not to mention the computer which is rowing quite a bit…)
I’ve sometimes looked for answers and the only ones that seemed useful to me are at your place (cf: https://forums.cnetfrance.fr/topic/12…la-navigation/, so I’m going for it.
To save you time:
http://www.cjoint.com/c/FGbvEwQaUAA
Would there be a good soul to help me solve these problems?
Thanking you in advance.
Yaya
Hello yaya-kun
This computer has a fever, we’ll fix it.
The disinfection will have to be followed to the end even if an improvement is noticed, when it is finished I will warn you.
All reports requested without any exception must be posted as a link and in the same response (if more than one) using this file host: http://cjoint.com/
Procedure to be followed in full
ZHPCleaner cleaning
Temporarily disable your antivirus, it could interfere with the tool.
AdwCleaner Cleaning
Download
AdwCleaner (from Xplode) Saves this file on the desktop and not elsewhere.
- Double click on AdwCleaner.exe which is on the desktop.
- For Vista, Seven, Windows 8/10 right click on the downloaded file and Run as administrator
- Click on Scanner
-
Click on Clean Allow the tool to work
- Once the cleaning is done, the tool will ask for a restart of the pc accepted.
- A report will be created and saved as C:\Adwcleaner\AdwCleaner [C*].txt Post its contents in link in your next answer.
Junkware Removal Tool scan
Download Junkware Removal Tool saves this file to your desktop.
- Close all your browsers Under XP, double-click on the icon and press a key when prompted.
- In Vista/7/8, right click and Run as administrator.
- NB: The office will disappear for a while, that’s normal.
- Let the program work, don’t touch anything else
- Item linked to the report generated at the end of the analysis.
New ZHPDiag scan
Re-scans with ZHPDiag then posts its report in link.
Note: You have four reports to send me.
This computer is not yet completely clean, it is still being cleaned:
Script ZHPFix
Warning: These instructions apply only to this computer. They must not be applied on another one under penalty of damaging it
The download time of the script has been voluntarily limited to 4 days after this period it will not be available
and install ZHPFix (by Nicolas coolman)
New ZHPDiag scan
Repeat a scan with ZHPDiag then post his report in link
Note: You have two reports to send me.
What are the problems still encountered with this pc?
http://www.cjoint.com/c/FGchAt7MaAA
http://www.cjoint.com/c/FGchBsvi1RA
There you go.
For the other problems I’ve encountered, I’ll maybe see it a little more in use (opening pages, starting the computer, etc…) but for the moment it seems to be fine.
Concerning the browser I will install the recommended modules in one of your workstations.
Thank you in the meantime for your expertise and valuable advice!
Before continuing, can you tell me what problems you still have with this computer?
The starting up of the computer is a little long but well, the material is about ten years old so it is perhaps normal… I tried to see if I still had pages opening in the Download Area, except for an ad (which didn’t block the browser), no particular problems to report.
Age has little to do with the slowness of a pc, a starting list a little too loaded is enough to slow it down we will see on this side the one.
Ccleaner cleaning
Download
Ccleaner
- Save this file to the desktop
- Double click on the downloaded file to start the installation.
- For Vista, Seven and Windows 8 right click on the downloaded file and Run as admin
- Does not install Chrome
-
Installation complete
- Start Ccleaner
- Click on Cleaner
- Tab Windows and in the box Advanced check only Old data from Prefetch
- Tab Applications leaves all boxes checked
- Click on the button Analysis then this one finished on Start the cleaning
When the cleaning is finished click on Tools ==> Start ===> tab Windows ===> click on Save to file… Post the content of this file as a link.
Start Ccleaner clicks on Options ==> Monitor and unchecks the box in front of Enable system monitoring and Enable monitoring
Then click on Tools ==> Start ===> tab Windows ===> Left click on each of the lines below then click on Disable
HKCU:Run AdobeBridge
HKCU:Run BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA} Nero AG C:\Program Files (x86)\Common Files\Ahead\Lib\NMBgMonitor.exe
HKCU:Run CCleaner Monitoring Piriform Ltd C:\Program Files\CCleaner\CCleaner64.exe /MONITOR
HKCU:Run DAEMON Tools Lite Disc Soft Ltd C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe -autorun
HKCU:Run KiesPreload C:\Program Files (x86)\Samsung\Kies.exe /preload
Non HKCU:Run Sony PC Companion Sony C:\Program Files (x86)\Sony\Sony PC Companion\PCCompanion.exe /Background
HKLM:Run AdobeAAMUpdater-1.0 Adobe Systems Incorporated C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.e xe
HKLM:Run Dropbox Dropbox, Inc. C:\Program Files (x86)\Dropbox\Client\Dropbox.exe /systemstartup
HKLM:Run Logitech Download Assistant Microsoft Corporation C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
HKLM:Run ShadowPlay Microsoft Corporation C:\Windows\system32\rundll32.exe C:\Windows\system32\nvspcap64.dll,ShadowPlayOnSyst emStart
HKLM:Run sketchmanager C:\Program Files (x86)\Wacom\Inkling Sketch Manager\SketchManager.exe tray
HKLM:Run StartCCC Advanced Micro Devices, Inc. C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\amd64\CLIStart.exe MSRun
HKLM:Run XboxStat Microsoft Corporation C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe silentrun
Startup User Lanceur.lnk Micro Application C:\Program Files (x86)\Micro Application\LauncherMA.exe
Reboot the computer to take the changes into account and tell me what happens.
More needs to be said here, is it better without more or much better?
I’m used to a certain amount of latency so it’s hard to be objective… It takes about 1 minute 10 for Windows 7 to start up, then 2 minutes 20 for it to be operational. That is a total time of 3 minutes 30 (it should have taken 5 minutes before).
Hello yaya-kun
It’s not a clean bill of health yet, but it’s better, I’ll give you another scan:
Firefox must be configured to have the choice of where a file is saved.
Click on the menu
then on Options
On Will generatel tick Always ask where to save the files
FRST Scan
Download Farbar Recovery Scan Tool on the desktop and not elsewhere
- Right click on FRST64.exe selected Run as administrator to launch it
-
Leaves the boxes checked by default
- Click on button Analyze
- A report FRST.txt will be created on your desktop.
- Post the contents of FRST.txt and the contents of addition.txt as a link using this file host http://www.cjoint.com/.
Note: You have two reports to send me.
There is nothing suspicious in the two posted reports, we will check the integrity of the hard drive:
Scan CHKDSK
- Click on Start ==> All programs ==> Accessories
- Right click on Command prompt and Run as administrator
- In the window that opens, type with spaces chkdsk c: /F/R valid per Input
To the following message:
Sent by :
CHKDSK cannot run because the volume is used by another process. Do you want this volume to be checked the next time the system reboots? (Y/N)
Click on O (yes)
Restarts the PC and patient until the scan is completed, which can take more than an hour.
To post the report:
- Download Report_CHKDSK.exe (from Laddy))
- Throw it with a double-click,
- A report will be created and saved on the desktop under this name RapportCHK_[DD-MM-YYYYY] and will open,
- Host the report on http://www.cjoint.com/
- Post the link you get in your next answer.
The report is empty Did you follow the instructions given?
Hello yaya-kun
The procedure had not been followed correctly, but it’s much better, the hard disk had some small problems, which have been corrected.
What about your problems right now?
Good morning,
No more problems on the horizon.
It looks like we’re coming to the end, so if we are, I’d like to take this opportunity to ask a couple of questions to save some time:
-would it be better to make a backup of the system now that everything is clean?
-absolutely, I’m used to doing avast, ccleaner and malwarebytes scans, would it be better to continue using the software you made me download?
Thank you. Thank you.
1) It’s a good precaution to take everything is on this link: http://www.commentcamarche.net/faq/2…avec-windows-7
2) The tools I made you use will be removed, but you can still use Avast Ccleaner and Malwarebytes.
The disinfection of this pc is finished, we can move on to the final stage. All you have to do now is to clean the downloaded tools to disinfect your computer, then follow the safety instructions and move on to solve your topic as indicated at the end of my answer.
Deletion of downloaded tools.
These tools are updated several times a week and even daily for some of them and very quickly obsolete, hence the importance of removing them from the PC and downloading the latest version when disinfecting.
Delfix purge
- Download Delfix (from Xplode) to your desktop.
- Tick Remove disinfection tools
-
Tick Purge system restoration
- Click on Execute
I give you some safety instructions:
- Windows perfectly up to date.
- Antivirus well set up and regularly updated (daily if necessary) with a regular full scan (daily if necessary).
- A cautious attitude towards browsing (no dubious sites: cracks, warez, sex…) and towards messaging (files attached to messages must be scanned before being opened)
- A vigilant attitude (being on the lookout for unusual system functioning)
- Weekly scan with antimalware.
Recommended Reading
- Toolbars are not mandatory
- Free anti-spyware is useless
- Safety risks of peer to peer
- The dangers of cracks
- Recognizing Pups (potentially undesirable programs)
- Preconceived ideas in software security
Follow the instructions in this link to move your topic to Resolved https://forums.cnetfrance.fr/topic/11…87#post1908387
Thank you very much for your help, my PC hasn’t run as well as it has in years!
Yaya-kun has a good evening and good surfing on the web
Thank you very much for your help, my PC hasn’t run as well as it has in years!
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