Your Windows 10 PC crashes and you want to know the most orthodox solutions to fix it? Do you want to make sure your computer crashes as little as possible? In this guide we explore the possible causes of crashes, steps to regain control of your PC, and ways to minimize the risk of crashes.

Pixabay + Phonandroid

Pixabay + Phonandroid

There are many reasons why your Windows 10 PC crashes. Most often, this kind of inconvenience is caused by programs that are corrupted, buggy or use too many system resources. In some cases, the reasons may be more obscure – for example, the cosmic raysconstantly bombarding the Earth may causebit flipsin RAM. Finally, some repeated crashes are a sign of hardware problems.

To do this, it is recommended that you always follow the same steps in order:


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1. Wait a few seconds

Sometimes regaining control of a PC can be… a matter of waiting. We are not talking here about waiting an unreasonable amount of time – about 30 seconds is usually enough to form an opinion on the matter. Moving too quickly to the next steps can in some cases make the situation worse and lead you to lose your job (if you forgot to save…).

2. Attempt to exit the open application(s)

If you have identified the faulty application, try to close it normally, by clicking The Cross or right-clicking on the taskbar and clicking Exit. If this doesn’t work, click on the open application window and pressAlt + F4at the same time.

3. Open Task Manager

If at this point your PC or application is still blocked, open the Task Manager :

  • Press Ctrl + Alt + Deletesimultaneously.
  • Click Task Manager
  • Click onMore details

The window that appears shows you a list of applications and processes and their CPU and memory usage rates.

  • Click at the top of the column on the word CPU so that the list is sorted from the most greedy to the lightest application.
  • Right-click on the applications that consume the most CPUs
  • Click Force Exit

You can repeat the operation with the memory usage rate if this did not solve the problem. In case it’s not really an application, but your Windows desktop and Taskbarthat seems to be stuck, don’t panic: search in the list for the Windows Explorer or Windows Explorer process, right click on it and click on Restart.

Caution: when you force an application to quit, you will usually lose everything that has not been saved .

4. Restart your PC

If your computer is still stuck and you are not afraid of losing your unregistered work (at this stage it is probably, in any case, a lost cause…) try a PC restart.

It is assumed that you have already tried unsuccessfully to do this normally via menu Start :

Force 1

  • Press Win + Lsimultaneously.
  • Reboot from the login screen

Force 2

  • Press Ctrl + Alt + Deletesimultaneously.
  • Click on the On/Off icon at the bottom right and then click on Restart

Force 3

Nothing works anymore?

  • Press and hold the physical On/Off button on your computer for a few seconds until it shuts down.

This method is clearly not the “cleanest” method and we recommend using it only as a last resort. In the event that a blue screen of death appears, it will nevertheless be the only solution left to you.

If your PC only crashes occasionally and in 95% of the cases you can use your computer without pulling your hair out, there is no reason to go any further. Occasional crashes are normal on consumer machines and are usually related to minor bugs or bit flips if your computer does not have ECC memory. However, if this kind of problem occurs often, there must be something wrong.

Before you start, don’t forget to update everything, especially your drivers and the BIOS/EFI of your motherboard (if available)

If nothing improves, follow these steps in order:

1. View Reliability History

This Windows-based tool provides a starting point for further research on the Internet. It allows you to view crashes chronologically and can point you in one direction. For example, the program may reveal that a crash has occurred because of your hard drive (probably a sign that it should be replaced). The history also shows you when you have installed system updates, which in some cases may cause you to go backwards.

To access this tool :

  • Click on the search field next to Start Menu
  • Start typingreliability
  • ClickView Reliability History

2. Scan your PC for viruses

As you were told earlier, a corrupted program, malware, adware or any other type of malicious software can be the cause of the crash. You can perform a quick scan with Windows Defender, but to be 100% sure that no programs are threatening your computer, we advise you to repeat the operation with free third-party solutions such as Avast and Malwarebytes.

3. Check that your PC is not full of dust or dirt

A PC with a CPU and GPU that gets too hot can crash, as well as if dirt causes false contacts on your motherboard. Whether you have a desktop tower or a laptop, it is usually easy to open it for cleaning.

Gently clean the motherboard, especially without any liquid, and taking your time. Disconnect and reconnect the RAM. Take special care to remove dust from the fans (e.g. by gently wiping it off with a dry cotton swab). If possible, optimize the heat transfer between the CPU, GPU and their respective cooling solutions by replacing their thermal paste.

4. Attempt to restore a restore point

If the crashes started recently, they are probably related to something that has happened in the meantime. Try to return to an earlier restoration point. For that:

  • Click on the search field next to Start Menu
  • Start typing Restoration
  • ClickCreate Restore Point
  • In the window that just opened, click System Restore…

5. If the problem persists, reset Windows

Sometimes the only solution is to start from scratch. Save your data first and then :

  • Click on the search field next to Start Menu
  • Start typing Reset
  • ClickReset this PC

If this reset method crashes, or does not work, we advise you to follow this tutorial to create an installation media, and to perform the installation from the DVD you burned or from a bootable USB key.

6. Use a live CD/USB tool to analyze possible hardware problems

In particular, we recommend All-In-One System Rescue Toolkit which can be burned to a CD or put on a bootable USB stick. You can download his ISO directly on this link. In particular, test the CPU, graphics card, RAM and hard disk / SSD. In case of a problem you will know if you need to change one or more components to get a more pleasant user experience.

7. My PC crashes again, what can I do?

Before calling Ghost Busters, there is one thing you should know: with the reset of your PC, the software causes are now eliminated. There are obviously one or more hardware problems that you haven’t detected. If you have less than 8 GB of RAM and your hard disk / SSD is more than 3-4 years old, you can probably try to add some RAM* and replace the storage device.

* Make sure that the type of strips installed in all slots is the same and that the RAM frequency is compatible with your motherboard and processor, otherwise more crashes may occur!

From this point on, however, if the problems persist, it is best to contact a repairer and explain all the steps you have already taken.

Read also: Windows 10 – How to Find the WiFi Code Effortlessly

Did you find this guide useful? Do you know of other tips that are not listed? Share your feedback in the comments!