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Use of the €2 package in Europe since 15 June

Use of the 2€ package in Europe since 15 June

Good morning, sir,

Free has published on its website that the 2€ packages can be used since June 15th in Europe without the need to activate the travel option (10€) as long as the

quota of the consos was not reached.

For calls from Europe and DOM, activation of the Travel option is required once the 2 hours of calls or the 50Mb per month has been reached.

At the beginning of July, my daughter’s line did not work in Italy/Greece/Croatia contrary to what Free announced.

(SMS and call usage only)

For those who have not enabled this option, please confirm that it works for you?

Having to go to Austria this week, it might be the same for her again, or there was a bug at Free Mobile that has been fixed since?

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coolsponsor

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Re: Use of the 2€ package in Europe since 15 June

Message
par arto1 ” Sat 19 Aug, 2017 19:31

Hello, coolsponsor,

At the end of July I noticed the same problem.

Please note that without activating the travel option and therefore paying the €10 advance, it is impossible to connect to the partner operator’s network, even in Europe.

I do not know if since Free has rectified, but this situation can quickly become blocking, because if you refer to the GTC and therefore do not activate this option, it quickly becomes complicated to activate it in the country of destination, since the activation goes through the Internet …

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Re: Use of the 2€ package in Europe since 15 June

Message
by ball ” Sat 19 Aug, 2017 22:03

to date the problem does not seem to be solved
:?

The content of this answer cannot be assimilated to an opinion, advice or legal information

and cannot replace a consultation with a lawyer

ex BT sensation,AuchanTelecom,Virginmobile,B&YFree

currently ,[b]RED 3€99,FAI OrangeZen sat

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Re: Use of the 2€ package in Europe since 15 June

Message
by timpera ” Tue 22 Aug, 2017 14:43

Has anyone tried calling customer service to find out more?

Hello!

Free Mobile 20€ + 2€ / iPhone XR

Orange Jet 100€ (100 GB + Fiber) / Honor 8

Prepaid / Lebara, Vectone, Lycamobile, Syma

previously : Red, Bouygues, Aldi Mobile

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Re: Use of the 2€ package in Europe since 15 June

Message
by willemijns ” Mon 28 Aug, 2017 08:54

xavier niel knows… wait and see.

Last edition by Aardohan on Mon 28 Aug, 2017 09:10, edited 1 time.

Reason: Unnecessary citation deleted

Member in idle mode until September 2020. Previously also for 10 months and then a few weeks when it’s too much to talk about or definitively on certain subjects when it’s too much out of order.

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Re: Use of the 2€ package in Europe since 15 June

Message
par labricole ” Thu 28 Sep, 2017 17:19

Hello,

Ditto for my daughter-in-law during her stay in September in Portugal, no network with her 2 € package.

His travel option is not activated and it is not normal to credit €10 since the measures taken after 15 June 2017.

She changed her sim card and she put my son’s on a free 19 € package. She’s been getting calls ever since.

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Re: Use of the 2€ package in Europe since 15 June

Message
by coolparrainrain ” Tue 28 Nov, 2017 20:47

FINALLY!!!
:onfire:

After more than 5 months
: shocked:
Free seems to have opened the roaming Europe to the fixed price of 2€ without having to pay the 10€ …

A little trip to Italy this weekend, it was possible to send, receive SMS and make calls (this was still not the case at the beginning of the month).

As a reminder, the conditions that were to be effective since June 15:

No need to activate the Travel option (10€) as long as the quota of consoles is not reached.

I let other users who have a 2€ without the travel option activated confirm this.

Last edited by coolparrain le Mar 28 Nov, 2017 20:52, edited 2 times.

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Re: Use of the 2€ package in Europe since 15 June

Message
par fredcreteil ” Tue 28 Nov, 2017 20:48

:D
when the weather’s good.

Luckily there is a forum, because mobile telephony is so deliberately complex that even the most cautious consumers can be fooled…

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Re: Use of the 2€ package in Europe since 15 June

Message
by DPDC ” Fri 01 Dec, 2017 17:33

Good morning, sir,

I have a 2€ free package since September 2014. This year I’m a student in Bulgaria (European Union but not euro zone) for 10 months, (it’s been 3 months now) and I’m not going back to France.

When I arrived here I had no network until I activated the travel option by paying ten euros. Since I have unlimited sms, 2 hours of call and, incomprehensibly, unlimited internet! My free client space does not record any data consumption even though I use it all the time. Since I paid for the travel option my bills have been -8€ then -6€ and 0.45€ because I had made off-package calls.

Faced with this situation, I ask myself: Can I keep this running all year round? Do I risk paying for my data at some point? Do I have to send my sim card back to France every 4 months as some people recommend?

Waiting for all your answers, because I’d like to know what to expect!

Thank you. Thank you,

DPDC

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