Haaaa finally!!!! Yes, this cry from the heart, I’ve been waiting to be able to take it out for some time, especially with the illustrated teasing. Because I’m a Société Générale customer and the mobile site sucks and I’ve never been able to connect to the full version. So I was looking forward to the release of an Android app. And it’s done. The question: what to think of this app? I’ll give you an overview of the owner.
The application is available on the Android Market by typing “Société Générale”, and you will get “The app”. “Heeeein what?” was my first reaction to the app’s name. In the explicit name genre, they can come back. Moreover, in the launcher only the icon allows to recognize the application. And as a result, it’s not rated S as one might expect. Not cool.
At the first contact, you must specify whether you are a customer or not. This test will be a client’s test. Be aware that others will have access to customer and non-account related banking functionality.
You must then log in and activate the application. If you’re on Edge (and worse at Virgin Mobile), know that it’s loooong. Switch to Wifi or 3G for your comfort. The connection, if presented alone at the beginning, comes back very often to validate that you are the owner of the account. For example, after a period of inactivity with the application. For users of the website, you will recognize the dialog box.
This interface is the first of a series that gives the application its big yellow card: it’s a web interface and not native! As a result, the click is less fluid and the final rendering is average.
Once connected, you must activate the application for the server to push your banking data to it. It’s a simple but weird manipulation where one screen gives you a password and the next one asks you to re-enter it, and the last one asks you for your customer number again.
You’re finally at the home screen of the application. It may have been a bit long, but double security for a banking application is not too bad. So you see a nice indicator, and some features accessible by buttons. The indicator requires some configuration. This allows you to define 2 values for one of your accounts to define where the indicator should be placed.
In addition to this indicator, you have of course access to the list of your accounts with values, the list of your last bank acts, bank transfers, etc. Everything the website offers is accessible in the palm of your hand. What a pleasure! But here too, as you can see on the screen prints, it feels too much like being on a mini-site. And the design reflects the ergonomics. So unfortunately, the application interface goes against the fundamental functionalities. I was surprised by all that this application allows, but I don’t want to launch it because it’s so uncomfortable to use. It will be installed on my phone, but only used on rare occasions for now.
In addition to these basic features, the application offers some small practical tools.
First of all, you will be able to find all the agencies around you. I feel like I’m repeating myself, but here again the integrated map is not as simple to use as the usual Google Maps.
There is also a Swiss Army knife from the little amateur economist:
- currency converter
- access to market values
- budget management
You’ll also find two simulators to help you prepare your loans and savings.
And finally, the application gives you access to “emergency” features which is an easy access to the bank’s emergency services numbers such as stop payment card.
To finish on the tests of the application, another function of the interface is very annoying, it is the obligation to go back through the loading window as soon as the application comes back from a pause, like the day before the phone.
To conclude on this application, Société Générale has done a real work on the functionalities. I’m even surprised to see features I didn’t expect on my mobile. Unfortunately, ergonomics is detrimental to these features. And hopefully the development team will rework the interface in depth to offer something 100% native, and not choose the path of ease with web interfaces.