Holidays are coming online
From 5 GB per month, the Free package at 19.99 euros will offer 25 GB of roaming per month from tomorrow to all customers. The operator takes this opportunity to add roaming free of charge to its 2 euro package, but beware of the extra roaming it may entail.
While the end of roaming charges in the European Union will come into force tomorrow, Free Mobile has just announced a change for all its customers (both old and new) who have a flat rate of 15.99/19.99 euros. A way of responding to Orange/Sosh, which boasts of going ” beyond the European regulation”.
From 5 GB of roaming per month, we are now talking about 25 GB per month, which can still be used from Europe, the French Overseas Departments, the United States, Canada, Israel, Australia, South Africa and New Zealand.
Europe” as defined by Free Mobile corresponds to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom and St. Pierre and Miquelon (St. Pierre and Miquelon: Internet not available). For the DOM, the list is : Guadeloupe, French Guiana, Martinique, Mayotte and Reunion.
However, the operator states that this is still only 3G (without specifying the speeds) and that ” this mobile Internet package is in addition to the package allocated to the Free rate plan in mainland France “. As is currently the case, the 25 GB are certainly shared between the different destinations. This change will be implemented tomorrow.
Once the 25 GB per month is exceeded, data will be billed on an extra-rate basis: 0.009 euros per MB from Europe and the French overseas departments, or 9.216 euros per GB, which is just below the European ceiling (9.24 euros per GB including tax). For the United States, South Africa, Australia, Canada, Israel and New Zealand, it is ” at prevailing tariff ” in SIFs.
Orange and Sosh nevertheless retain an advantage that could be of interest to some consumers: roaming is also included from ” Switzerland, 4th destination for the French, and Andorra “, which is not the case with Free Mobile. In addition, citrus offers 4G, which is not the case with Free Mobile.
As we noted in our overview of the different strategies following the introduction of the end of roaming charges, the €2 Free rate plan had not budged one iota. In order to comply with the new legislation, it will offer new functionalities tomorrow:
- 2 hours of calls from metropolitan France, the DOM and Europe
- Unlimited SMS and MMS messages from mainland France, French overseas departments and Europe
- 50 Mb of data from metropolitan France and 50 Mb from the DOM and Europe.
Free Mobile is therefore setting up a dual system for data with 50 MB usable in France, as is currently the case, but also adding an additional 50 MB from Europe and the DOM.
This time, the flat rate from Europe and the French Overseas Departments is 0.05 euro per minute and 0.05 euro per MB… i.e. 51.2 euros per GB (with 1 GB = 1,024 MB) all the same. A tariff well above the EU ceiling for wholesale tariffs. When contacted by us, Free Mobile told us that if the amount of data included in the package is exceeded, the European Union framework ” provides that the operator applies the national off-rate plan, i.e. 0.05 euro per MB “.
Finally, the operator points out that its packages are subject to certain conditions: ” Offers reserved for subscribers residing in metropolitan France or who can prove a stable link with metropolitan France, subject to reasonable use of services”. Conditions that we had detailed in this news.
Of course, we will be reviewing the new standardized fact sheets once they are online.
- Our comparison of roaming among operators
Published on June 14, 2017 at 10:34 am